Shipping & Delivery

Salubrity Pharma aims to have all products delivered as quickly as possible. Whatever your shipping entails, our goal is to meet your specific needs. We have our offices in five countries and can do import/export services world wild. We are able to make sure you get products and all the needed documents for a smooth process of all sizes domestically and internationally.

I have distributors in other countries. Can Salubrity Pharma help me manage the exporting certificate and regulation compliance?

Sure, Salubrity Pharma is ready to assist you with the export certificates and compliance. Your account representative will help you acquire all required documentation for country specific registration and import/ export requirements. Just contact us directly via hotline (+91)9999017761 (Whatsapp/Viber/Wechat).

How does Salubrity Pharma do shipping?

We routinely work with the leading shipping services, including TNT, FedEx and DSL. We can use your carrier of preference, and can also work through all the large freight forwarders, or client specific freight forwarders.

Where does Salubrity Pharma ship to?

We can ship anywhere. We ship all over the world, to every continent and major countries.

Does Salubrity Pharma have boxes available?

Yes, we do offer custom product boxes. For more information please contact us via hotline: (+91)9999017761 (Whatsapp/Viber/Wechat). Our teams are always ready to respond to all your questions.

Do you drop ship?

Unfortunately, we do not offer a drop ship service at this time.

What do I do if I receive a damaged product?

In the unlikely event that you receive broken or damaged products in your shipment, please contact us as soon as you can. Since unexpected events can happen during the shipping process, we guarantee will handle each situation with fairness.

Do you accept product returns?

Product returns are not usually accepted. In most cases we cannot exchange, refund or return your items as we consider all orders custom. However, we understand that unexpected events can happen and we will review each situation with fairness. If you need to speak with us about a return, please contact us as soon as possible.

Our receiving process uses an organized inspection procedure for all inbound items. All raw materials, samples, and packaging are thoroughly inspected, processed and organized. Salubrity Pharma employs a stringent receiving system that ensures all items are received and registered properly.

We also have a dedicated receiving area under which all freight is sorted and categorized, to ensure easy distribution and enforce strict receiving protocols, preventing damage and loss.”

Contact us today to know more about how Salubrity Pharma’s R & D expertise can help deliver success for your brand. Email: info@salubritypharma.com or hotline (+91)9999017761 (Whatsapp/Viber/Wechat). We are always here and ready to serve you 24/7!